Resident Relations Coordinator
1.
0 Bel Air, MD Bel Air, MD Full-time Full-time Estimated:
$39.
3K - $49.
8K a year Estimated:
$39.
3K - $49.
8K a year 2 days ago 2 days ago 2 days ago Are you a team-player looking for a rewarding position in the property management industry? Look no further than Seasons at Bel Air! Rose Valley Capital has an immediate opening for our Resident Relations Coordinator position.
As an RRC, you will be the smiling face, greeting many of our wonderful residents and prospects! We are looking for a new team member who is skilled in organization, conflict management, scheduling, communications, and is a people person.
General knowledge of apartment maintenance is a plus! If you are looking for a wonderful position where you can truly make a difference in individual's lives, we encourage you to apply.
Responsibilities:
- Manage and oversee the day-to-day operations of residential properties - Develop and maintain positive relationships with residents, addressing their needs and concerns in a timely manner - Work hand-in-hand with contractors and vendors for property maintenance and repairs - Coordinate and schedule maintenance and repairs, ensuring timely completion - Conduct regular inspections of properties to ensure they are well-maintained and meet safety standards - Assist with office operations, including managing correspondence, maintaining files, and handling data entry - Implement and enforce policies and procedures to ensure efficient property management and resident satisfaction - Utilize Microsoft Office to track work orders and maintenance activities - Assist with accepting payments, navigating property management software, and building relationships with our residents and contractors Requirements:
- Previous experience in customer relationship management or property management is preferred - Knowledge of facilities management principles and practices - Excellent phone etiquette and communication skills to interact with residents and contractors - Proficient in data entry and file management - Ability to prioritize tasks and manage multiple responsibilities simultaneously - Skilled in organization, escalations, time management, scheduling, follow-ups, event coordination, multi-tasking and office etiquette are a must.
Additional Incentives:
- MONTHLY BONUSES, company and property events, discounted rent, and more! Come join our amazing team of dedicated individuals! Job Type:
Full-time
Benefits:
401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Experience level:
1 year Schedule:
8 hour shift Monday to Friday Weekends & holidays off
Experience:
Customer service:
3 years (Preferred) License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Bel Air, MD Bel Air, MD Full-time Full-time Estimated:
$39.
3K - $49.
8K a year Estimated:
$39.
3K - $49.
8K a year 2 days ago 2 days ago 2 days ago Are you a team-player looking for a rewarding position in the property management industry? Look no further than Seasons at Bel Air! Rose Valley Capital has an immediate opening for our Resident Relations Coordinator position.
As an RRC, you will be the smiling face, greeting many of our wonderful residents and prospects! We are looking for a new team member who is skilled in organization, conflict management, scheduling, communications, and is a people person.
General knowledge of apartment maintenance is a plus! If you are looking for a wonderful position where you can truly make a difference in individual's lives, we encourage you to apply.
Responsibilities:
- Manage and oversee the day-to-day operations of residential properties - Develop and maintain positive relationships with residents, addressing their needs and concerns in a timely manner - Work hand-in-hand with contractors and vendors for property maintenance and repairs - Coordinate and schedule maintenance and repairs, ensuring timely completion - Conduct regular inspections of properties to ensure they are well-maintained and meet safety standards - Assist with office operations, including managing correspondence, maintaining files, and handling data entry - Implement and enforce policies and procedures to ensure efficient property management and resident satisfaction - Utilize Microsoft Office to track work orders and maintenance activities - Assist with accepting payments, navigating property management software, and building relationships with our residents and contractors Requirements:
- Previous experience in customer relationship management or property management is preferred - Knowledge of facilities management principles and practices - Excellent phone etiquette and communication skills to interact with residents and contractors - Proficient in data entry and file management - Ability to prioritize tasks and manage multiple responsibilities simultaneously - Skilled in organization, escalations, time management, scheduling, follow-ups, event coordination, multi-tasking and office etiquette are a must.
Additional Incentives:
- MONTHLY BONUSES, company and property events, discounted rent, and more! Come join our amazing team of dedicated individuals! Job Type:
Full-time
Benefits:
401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Experience level:
1 year Schedule:
8 hour shift Monday to Friday Weekends & holidays off
Experience:
Customer service:
3 years (Preferred) License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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